The Customer Success Newsletter
The Customer Success Newsletter is a weekly curated collection of 4 Customer Success articles intended to help improve your CS skills and understanding.
Will Stevenson of wants to make sure you are leveraging as many tools in your onboarding toolkit as you can. Even the most experienced Onboarding Specialist may learn about a few great tools in this 'handy' article (see what we did there?)

Customer Success isn't sales, right?  Well, in Gainsight's opinion, it might not be that black and white.

Where do we go from here?  If you are wondering what lies ahead in a customer success career path, Shoeb Ahmed of SmartKarrot has a few options that you may consider according to your skills and interests.

If you are looking for a simple way to boil down the value of CS, or the top metrics to measure, check out these five Customer Success infographics from Cori Pearce of ChurnZero

In Other News:  How has dating changed in the pandemic?