The Customer Success Newsletter
The Customer Success Newsletter is a weekly curated collection of 4 Customer Success articles intended to help improve your CS skills and understanding.
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Catalyst has compiled a collection of one-on-one interviews from across the Customer Success landscape on everything from strategies and tactics to career and community-building advice from the people who actually get it done.

Ed Fry of Paddle has a tactics heavy guide to reduce customer churn (quantifiably!) in just 45 days 💪

Should you spend time trying to save every at-risk customer?  Profitwell's guide covers how to classify the risk and identify which customers are worth the effort of saving. 
Another useful template from Hugo!  This one to help drive your product in the right direction with customer feedback.

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In Other News:  Unsurprisingly, 3 companies make up 50% of US ad revenues.