The Customer Success Newsletter is a weekly curated collection of 4 Customer Success articles intended to help improve your CS skills and understanding.
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This week's newsletter is brought to you by Catalyst, an intuitive and flexible Customer Success Platform built by CS leaders for CS teams. In the words of our customers, we’re the “one source of truth” and the “glue that holds everything together.” Follow us on LinkedIn to get daily CS memes or sign up to get a free customized demo.
Catalyst has compiled a collection of one-on-one interviews from across the Customer Success landscape on everything from strategies and tactics to career and community-building advice from the people who actually get it done.
Should you spend time trying to save every at-risk customer? Profitwell's guide covers how to classify the risk and identify which customers are worth the effort of saving.