The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

This week we cover the final chapter of why Health is broken, get expert insight into playbooks, identify the components of health, and go over the basics of churn mitigation.

In Other News:  For you California hiring managers, a new law has been passed that you can't ask candidates about previous salaries.

This newsletter is curated by Alex Bakula-Davis for your reading and Success pleasure. If you have any content you'd like to submit, suggestions, or just want to talk Customer Success, drop me a line!