For CS, making a new customer successful requires constant vigilance, agility, and alignment with others to help achieve optimal results over time. Alex Raymond of Katpa has 4 strategies to help drive value based customer outcomes.
This newsletter is curated by Alex Bakula-Davis for your reading and Success pleasure. If you have any content you'd like to submit, suggestions, or just want to talk Customer Success, drop me a line at firstname.lastname@example.org!
Alex Bakula-Davis · 301 Howard St. · San Francisco California (CA) 94105 · USA