Often as a CSM your time in a meeting is spent reacting to the customers needs. Jason Whitehead of Tri Tuns has two questions that can help ensure those meetings are efficient and further your understanding of the customer's success.
This newsletter is curated by Alex Bakula-Davis for your reading and Success pleasure. If you have any content you'd like to submit, suggestions, or just want to talk Customer Success, drop me a line at firstname.lastname@example.org!
Alex Bakula-Davis · 301 Howard St. · San Francisco California (CA) 94105 · USA