Supporting your product is a cost center. It's just one of the necessary facts of doing business—you have to pay to play, right? But what if your Support team could be a revenue engine instead? Steven Davis of Gainsight walks us through how they leverage Premier Support to drive additional revenue.
This newsletter is curated by Alex Bakula-Davis for your reading and Success pleasure. If you have any content you'd like to submit, suggestions, or just want to talk Customer Success, drop me a line at firstname.lastname@example.org!
Alex Bakula-Davis · 301 Howard St. · San Francisco California (CA) 94105 · USA