When it comes to Customer Successes departmental relationships, the lion's share of the attention is on CS and Sales. Irene Lefton of Strikedeck makes the case for why the intersection of Marketing and CS should not be overlooked.
Leveraging automation helps Customer Success teams become more proactive coaches, advocates, and partners for their customers. Mathilde Augustin of Amity reviews some of the advantages of investing in more automation for your team.
This newsletter is curated by Alex Bakula-Davis for your reading and Success pleasure. If you have any content you'd like to submit, suggestions, or just want to talk Customer Success, drop me a line at firstname.lastname@example.org!
Alex Bakula-Davis · 301 Howard St. · San Francisco California (CA) 94105 · USA