The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

This week we get into the DNA of your business, peek inside CS at Jobber, clarify some revenue acronyms, and give our customers a great start to the new year.

In Other News:  If you don't mind reading subtitles, and are a fan of dark, brooding shows, check out Dark on Netflix.

This newsletter is curated by Alex Bakula-Davis for your reading and Success pleasure. If you have any content you'd like to submit, suggestions, or just want to talk Customer Success, drop me a line!