The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

This week we build out our expansion strategy, try to be exceptional for our customers, get retention tips, and use CS to drive hypergrowth.

In Other News:  In the fight to expand global food capabilities, China scientists struck a blow by developing a high yield rice strain that can grow in salt water.

This newsletter is curated by Alex Bakula-Davis for your reading and Success pleasure. If you have any content you'd like to submit, suggestions, or just want to talk Customer Success, drop me a line!