The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

This week we operationalize onboarding, learn the value of CS Ops, manage remote workers, and get a license to win.

In Other News:  Shortly after taking a leave of absence, Uber CEO Travis Kalanick has resigned.

This newsletter is curated by Alex Bakula-Davis for your reading and CS pleasure. If you have any content you'd like to submit or suggestions, drop me a line!