The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

This week we arm ourselves for productivity, automate our playbooks, check our measurements, and learn why integrations can reduce churn.

In Other News:  How much good has 'ol Billy Gates done since he decided to stop monopolizing businesses and help save the world?  According to this, about 6 million lives.

This newsletter is curated by Alex Bakula-Davis for your reading and CS pleasure. If you have any content you'd like to submit or suggestions, drop me a line!