The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

New day / time for the CS weekly!

This week we go a layer deeper on NPS, learn relationship advice for CS and Marketing, strategize on negative churn, and think about year 3 retention.

In Other News:  Russia is going to hold a real life "Hunger Games"

This newsletter is curated by Alex Bakula-Davis for your reading and CS pleasure. If you have any content you'd like to submit or suggestions, drop me a line!