The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

This week we join someones Customer Success journey, learn how to help customers set goals, cover customer experience, and get the state of customer marketing.

In Other News:  Bill Gates thinks robots should pay taxes.  What do you think?

This newsletter is curated by Alex Bakula-Davis for your reading and CS pleasure. If you have any content you'd like to submit or suggestions, drop me a line!