The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

This week we think about CS automation, measuring happiness, pricing, and saying no to customers.

In Other News:  Elon Musk thinks that humans need to merge with machines or else become irrelevant.  Hmmm, that doesn't sound fun, but not about to argue with him, he seems to know what he's doing a lot.

This newsletter is curated by Alex Bakula-Davis for your reading and CS pleasure. If you have any content you'd like to submit or suggestions, drop me a line!