The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

This week we mythbust zero churn, decide on Customer Success software, look to 2017 trends, and make strong first impressions.

This Week's Self-Driving Car News:  Google is getting ready to graduate it's self-driving car program from it's "moonshot" shop.  One step closer to watching a movie on your commute to work!

This newsletter is curated by Alex Bakula-Davis for your reading and CS pleasure. If you have any content you'd like to submit or suggestions, drop me a line!