The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

This week we find out what CEOs should be asking their CS leader, what to do with customer feedback, traits to be on the lookout for in new hires, and how to measure 3 key CS areas.

This Week's Opportunity To Be Like a VC:  Always wanted to invest in the next Uber?  Indiegogo just launched their equity crowdfunding platform (which is NOT limited to just accredited investors).  You may make nothing, you may hit a grandslam, but either way it's pretty cool. 

This newsletter is curated by Alex Bakula-Davis for your reading and CS pleasure. If you have any content you'd like to submit or suggestions, drop me a line!