The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

This week we review emails that nudge users to success moments, the key to SaaS renewals, getting information from cancels, and 80's rock and CS?

This Week's World News Article:  It would be great to create your country, right?  But what if you did, and then you got exiled from the country you created?

This newsletter is curated by Alex Bakula-Davis for your reading and CS pleasure. If you have any content you'd like to submit or suggestions, drop me a line!