The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

This week we touch on Bad-fit Customers, why CSMs get ignored, 5 bad habits of managers, and how 5 different CS teams work.

This Week's Cursing Article:  It may not surprise you but Millennials are the most likely generation to drop f-bombs at work

This newsletter is curated by Alex Bakula-Davis for your reading and CS pleasure. If you have any content you'd like to submit or suggestions, drop me a line!