The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

This week we formulate how much to spend on managing churn, debate who owns upsells and renewals, learn why predictive analytics can help CS, and tackle some common support scenarios.

This Week's Random Article:  What's the deal with California's gas prices being so high?

This newsletter is curated by Alex Bakula-Davis for your reading and CS pleasure. If you have any content you'd like to submit or suggestions, drop me a line!