The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

This week we take etiquette classes, brush up on webinar skills, get checklists for onboarding, and learn why a customer education program is the next step in CS growth.

This Week's Music Impersonation Video: Celine Dion (remember her?) and Jimmy Fallon duel

This newsletter is curated by Alex Bakula-Davis for your reading and CS pleasure. If you have any content you'd like to submit or suggestions, drop me a line!