The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

This week we get the math on LTV, hear case studies on churn, find out what metrics execs focus on, and think about how quick wins may not be the best in CS.

Does your company blog about Customer Success or related topics?  Feel free to shoot me an email with it and if I like what I see I can add it to a future issue!

This week's in depth scientific study video:  How far away should someone be when you hold the door for them?  We dug up this incredibly scientific study that will give you the answer (poor Elton John).

This newsletter is curated by Alex Bakula-Davis for your reading and CS pleasure. If you have any content you'd like to submit or suggestions, drop me a line!