The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

This week we learn how to get customers to read our emails, check out CS at Vend, cover the keys to visual content, and hear about the ROI of CS from some of the top executives around.

This week in unproductive (but great) videos:  Billed as the most visually satisfying video ever, and I won't be arguing with that.

This newsletter is curated by Alex Bakula-Davis for your reading and CS pleasure. If you have any content you'd like to submit or suggestions, drop me a line!