The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

Welcome to 2018!  After the holiday break we are back with the opinion that CS should own Customer Marketing, the % of revenue should come from expansion, how to segment your customers, and the right way to drive expansion.

In Other News:  Japanese billionaire Masayoshi Son has changed the startup game with his aggressive investing and enormous checkbook. Does he know what he’s doing?

This newsletter is curated by Alex Bakula-Davis for your reading and Success pleasure. If you have any content you'd like to submit, suggestions, or just want to talk Customer Success, drop me a line!