The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

This week we review the silent startup killer, identify the impactful moments our customers have, get fundamental on onboarding, and listen to advice on our careers.

In Other News:  Chances our some of us have some White Elephant gift swaps coming up at the office.  Here are some good ideas you can grab for under $20 that might (or might not), be a hit.

This newsletter is curated by Alex Bakula-Davis for your reading and Success pleasure. If you have any content you'd like to submit, suggestions, or just want to talk Customer Success, drop me a line!