The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

This week we brush up on Sales tactics for Success, track internal ROI, challenge our customers, and make sure we don't overvalue LTV/CAC.

In Other News:  Snapchat hasn't done well in the public markets, but they are willing to admit their mistakes.

This newsletter is curated by Alex Bakula-Davis for your reading and Success pleasure. If you have any content you'd like to submit, suggestions, or just want to talk Customer Success, drop me a line!