The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

This week we challenge our benchmarks in SaaS, learn when to scale, review advanced insight of stopping churn, and get a peek into CS at Moz.

This week's new app to up your 'gram game:  As crazy as Pokemon Go has become, the app we're talking about instead is Prisma.  Take a crack at it if you really want your Instagram posts to shine (give it a few weeks before everyone does the same).


This newsletter is curated by Alex Bakula-Davis for your reading and CS pleasure. If you have any content you'd like to submit or suggestions, drop me a line!